Custom Software for AITC Inventory Management System

Client overview

AITC International's IT operations team previously tracked laptops, monitors, consumables, and warranties across spreadsheets, with no shared history of assignments, transfers, or renewal dates. AITC designed and built its own inventory platform in-house to replace that with a single system of record.

Challenge

• Missed warranty renewals: Warranty and AMC dates lived in whichever sheet someone last updated, so renewals were caught late or missed entirely.

• No transfer trail: When a laptop moved between an employee, department, or location, nothing recorded the trail, leaving disputes over who had it last with no answer.

• Consumables tracked by hand: Cables, pen drives, and chargers were counted manually, so stockouts were discovered at the point of need, not before.

• Serialized vs. non-serialized assets: Laptops and monitors needed individual tracking, while cables and drives needed quantity-based issue and return — the same system had to model both.

• Documents disconnected from assets: Invoices and warranty documents were scattered across email threads and shared drives, disconnected from the asset they belonged to.

• Viewing and editing were the same permission: Every viewer had the same edit rights as an admin, with no way to let someone look without letting them change data.

Solution we delivered